chemistryPrivacy FAQs
Privacy notice for non-users
This notice outlines chemistry's practices for the collection, use, and storage of third-party non-users' contact information, and provides information on how such individuals can contact chemistry to exercise their rights regarding this data.
Collection, use, and storage of third-parties' contact information:
A chemistry user has the option to sync their contact list to chemistry to anonymously invite a "crush" to join the app. A chemistry user can add a crush by selecting the crush from their contact list, or by manually entering the crush's email address. Chemistry will send the crush a text message or email, as applicable, that includes a link to download the chemistry app. If the crush downloads chemistry and creates a profile, the user who anonymously invited them may be suggested as a potential match for the crush. As a result, chemistry may process a third-party's name, phone number, and/or email address, even if they are not a chemistry user.
Chemistry does not use a third-party's contact information for any purpose other than the "crush" feature, and this information isn't shared with any other Match Group entities. Further, when a user gives us permission to access their contact list, we only collect the name(s) and phone number(s) of the contact(s) they add as a crush:
- When a contact is added as a crush, Chemistry does not collect additional information from the third-party's "contact card" such as photos or notes. Chemistry will only collect the third-party's email address if the user manually enters it.
- Chemistry does not collect any information about a contact who the user does not add as a crush.
When a chemistry user adds a crush, we store the crush's name, phone number, and/or email address, as applicable, on chemistry's secure servers and link it to the chemistry user(s) who provided the contact information. A third-party's contact information may be stored for as long as the chemistry user who added the contact continues to use chemistry. Once the chemistry user deletes their account, or removes the third-party as a crush, the third-party contact information is deleted.
Options for non-users
Non-users who do not wish for their information to be stored in connection with a chemistry user's use of this feature can contact chemistry support at support@chemistryu.com to exercise their rights with respect to this data.
Notwithstanding the above, we may not be able to confirm that your information is in our systems. As a result, our ability to respond to data subject requests, including access requests or the right to rectification, may be limited in practice.
Profiling and automated decision-making at chemistry
At chemistry, your privacy is a top priority. It is at the core of the way we design and build our services and products, so that you can fully trust them and focus on building meaningful connections.
As part of our commitment to transparency in the way we process your information, we explain here what automated decision-making and profiling are, why it is at the very heart of our service (in fact, it's probably the reason you love using our products!) and how you benefit from it.
What is automated decision-making and profiling?
Various privacy laws in the US and around the world address automated decision-making and profiling. For example, Europe's data protection framework, the General Data Protection Regulation ("GDPR"), provides the following definitions:
- Automated individual decision-making: making a decision about an individual solely by automated means (i.e., using computers and algorithms only, without any human involvement in the decision-making process);
- Profiling: "any form of automated processing of personal data consisting of the use of personal data to evaluate certain personal aspects relating to a natural person, in particular to analyze or predict aspects concerning that natural person's performance at work, economic situation, health, personal preferences, interests, reliability, behavior, location or movements."
Does chemistry rely on automated decision-making or profiling?
Automated decision-making and profiling are invisible features that are at the core of the services you know and love, upon which we constantly improve and without which we would be unable to help you build meaningful connections. We use these features for the following reasons:
To help connect you with other users.
We use the information you and other members of the chemistry community provide us directly or through your use of the service (including, for example, age, gender, interests, and who you like, skip, or match with) to power our proprietary matching algorithm and recommend compatible people to you. We use the same process to recommend you to other users. Of course, you can also always change your discovery settings to filter profiles which are shown to you on chemistry.
To promote safety and security.
We use automated decision-making and profiling as part of our moderation efforts, as well as to promote the safety and security of our users by making it easier to prevent illegal and unauthorized actions from happening and to swiftly and efficiently detect and fight those actions when they happen.
This processing may lead to suspension or account closure for users who are reported or found to engage in illegal or unauthorized activities, both on and off our services, without prejudice to other legal actions we could take.
I have another question about my data
Our Privacy Policy and this FAQ may answer some of your questions. These are two of the best resources for anything data-related, but if you happen to find your question unanswered, please feel free to contact us at support@chemistryu.com